For customers

Payment, delivery, and refunds

How a one-time Diktator Advanced Edition digital license purchase works, and where to get help if something goes wrong.

Price and charges

The selected package price is fixed in the order: 1 device — 899 ₽; 3 — 1199 ₽; 12 — 4290 ₽; 100 — 31990 ₽; 1,000 — 279990 ₽. One payment, no subscription. No VAT.

Payment confirmation

Card payments are confirmed by the payment provider. Invoices require verification of the full amount received from the named business against the bank statement.

Digital delivery

The license key and activation instructions are sent to the email address provided at payment. For help, provide that address, the date, the amount, and a safe transaction reference.

Requesting a refund

If a payment was made in error, a key was not delivered, or activation does not work, contact us through the support page. Requests are considered according to the circumstances of the purchase and mandatory consumer rights under Russian Federation law.

Contact support

Do not send card details

We do not need your full card number, expiry date, security code, password, or banking app code to handle a request.